How do I rent Reply® voting keypads within the European Union?
We can ship to any location within the European Union without import or export paperwork. You tell us where to deliver them and the safest place to deliver them will be to your office, we can though deliver to another venue such as a hotel and will be happy to discuss detailed delivery arrangements with either your event manager,or Hotel representative. If you are not known to us We may require an advance payment and deposit. We deliver by courier (UPS). We can also arrange collection for the return journey.
If delivery is to a hotel then we will supply you with all return waybills and instructions for the return of the keypads to us. You will need to pack up the keyapds for return and seal the boxes.You will then need to attach the return airway bills to the boxes and make arrangements for UPS to collect the boxes. You will need to call or arrange for someone (Hotel Concierge) to call UPS in country to collect them. They remain your responsibility until they are collected and signed for by UPS.
If delivery is to an office then i is best if you use your courier to send themback.
Be aware that although we insure the goods under our own insurance for the period where they are in transit to and from us, you will be responsible for all other insurance. This includes their receipt by an authorised person at the venue or your office, safe keeping during the event (and this includes responsibility for participants accidentally walking away with any) and the handing over to the courier for the return trip. They remain your responsibility until they are physically signed for by our courier. If you use your courier to send them back then they remain your responsibility until we sign for them back at our location.
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