The Power Of Interaction

Want feedback from lots of people fast?

That's just one of the many thing that Reply audience response systems are designed to do.

FAQS for Buying an Audience Response System.

Which Audience Response System do you sell?

We sell the Reply brand of audience response system. The Reply brand of voting keypads is made by Fleetwood in the USA and they sell the keypads and base stations (receiver units) through their approved dealer chain. My company TeamTalk Consulting is their major non-USA dealer. The interactive voting softwares are developed by their dealers and there are more than 30 different voting softwares available for the Reply system - we sell most of these softwares and support them.

How do Voting Keypad Systems work?

At various times during a presentation of some sort, a multiple choice question is put to the audience via the projector screen. Each member of the audience has a wireless RF voting keypad with numerical buttons on it. The participants read the question, they read the answer choices and then they press the button that corresponds with the answer choice that they most agree with.

The votes are rapidly gathered (anything from 100 votes per second) by the base station that is connected to the computer and the data is converted into a graph of some sort. The audience can then see from the generated graph what percentage of the audience (or how many people) voted for each option.

How can Interactive Voting Systems be used?

They are used wherever it is necessary to gather data quickly and accurately from a group. In education and training the voting systems can be used to measure comprehension and understanding, in surverys they can be used to gather hard data and in consulting type assignements they can be used to help facilitate discussion of issues affecting organisations. What ever the use though, audience response systems should be seen as a data gathering tool, it is the discussion though that is generated by the group discussing the results that gives interactive voting systems their strengths.

What does an Audience Response system consist of?

A Reply audience response system, as a bare minimum, consists of voting keypads, a base station (so called becasue it is both a receiver and a transmitter) and a copy of an interactive voting software. You also need a computer to run the system and a projector to project the computer screen image. If you use the Solo base station then you need neither the computer nor the projector. You can also have various optional extras such as hard or soft cases, enhanced memory connectors (IQ keypad only), power over internet systems (Plus systems only) and other accessories.

What support can I expect if I buy a voting system from you?

Got a question? Then contact us. The keypads and base stations have a 2 year back to Fleetwood warranty but we are flexible about this. If you have a failure within 2 years of buying your system contact us and we will say either "send it back to us and we will replace it" or we will suggest that the best thing would be for you to go through the Fleetwood repair process where you send it back to Fleetwood at your cost, they fix it and send it back to you at no cost. It really depends on the circumstances. Regarding software support, because the softwares have been developed by different dealers they have different upgrade policies which will be explained at the time of sending you a quote. We will deal with all software support issues so once again, any questions? Then contact us.

How compatible are newer Reply models with older ones?

If we look at Fleetwood made Reply systems then each type of keypad requires its own base station. Some Reply softwares allow multiple types of Reply keypad systems to be used at the same time thus allowing you to use all your keyapds. Some Reply voting softwares allowing mixing of all the Reply models, others don't. The Reply Worldwide and the now discontinued Standard keypad are totally compatible on Reply softwares as long as each type of keypad has its own base station.

How compatible are Reply Audience Response systems with other manufacturer's products?

Highly uncompatible. There are though a couple of softwares that allow different manufacture keypads to be used with Reply systems. Let us have any questions that you have.

Why should I buy a Reply Audience Response System when there are cheaper systems available?

Question - Why do people spend a bit more on a product from one manufacturer, rather than buy a cheaper manufacturer? Answer - Because people realise that spending a little more usually meant greater reliability, fewer problems and more and better features - lower cost cost usually means lower reliability. Reply systems are made by the people who designed them and Fleetwood has more than 15 years experience designing and building low powered RF devices such as keypads; other manufacturers have 3 to 4 years experience and pay other people to do it. Fleetwood's patent protected features, especially in the area of data transmission means that other manufacturers have to use less effective ways of communicating between keyapds and base stations, maybe they are slower, maybe they loose data. Not every manufacturer has a 2 year warranty on its hardware. Very few manufacturers have multiple voting software applications that allow you to change voting softwares, without buying a completely new keypad system.

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